Return and refund policy

Thank you for your purchases on IPTV STARS.
Please read these rules carefully. This is the QHDTV IPTV return and refund policy. This return and refund policy is licensed by Terms Feed to IPTV STARS.

Subscription products
Refund policy
We firmly believe in our product and support it 100%, but understand that it cannot work perfectly for everyone at all times. If you are not satisfied with your purchase or if you encounter a problem that we cannot solve and which makes the system unusable, we will be happy to provide you with a full refund within 30 days of your initial purchase.

Some conditions:

We cannot refund due to technical problems, unless you allow us to help you well. If we cannot solve the problem for you, we will refund you. Please open contact us before requesting a refund for a technical problem.
Refunds can only be issued within 7 days of the date of purchase. After 7 days, no refund can be processed.

See the points below to better understand the% of reimbursement:

Within 1 day = 100% refund
Within 2 days = 75% refund
Within 5 days = 50% refund
Within 7 days = 25% refund
After 7 days = no refund

If you paid with credit cards, refunds are usually processed and funds returned to the customer’s bank account debit card within 20 business days.

However, there are cases in which a refund takes longer to process, up to 90 days.

We recommend that you contact us for assistance if you are having trouble receiving or purchasing a subscription.